End-to-end support for your next big project.
Using vast experience in technology, engineering and social sciences, PRE9ICT provides full-spectrum support to your business and brings your best ideas to life.
Clients who trust us
About us
Our story started with a few people who worked together long before the idea of PRE9ICT. Sharing the same approach and values, our core team grew organically, evolving into a successful software company.
We specialize in working with enterprise business sector and have extensive experience in delivering top-notch solutions in areas such as CRMs, sales tools, API integrations, customer billing systems and more.
Our team of experienced developers and consultants have the expertise to handle all your software needs using various technology stacks, such as: Microsoft .NET, Microsoft Azure, Ruby on Rails, Next.js etc.
Backend
Frontend
Database
It doesn't matter if you’re just exploring options or you’ve already started taking the initiative. We can meet you anywhere in your journey and help you see your best ideas come to life.
Dedicated team
Get you the team your project needs and deserves. We'll build it to suit your current and future needs - and your CFO will love you for it.
Product development
Taking it from idea to production. From interpreting data, defining users' needs, iterative prototyping, to tailor-made solution.
Performance and security consulting
If your system is slow, or if you are worried about cyber resilience, we are here to relieve your pain.
Explore our thriving projects
Telecom Business Support Systems (BSS)
BSS are designed to enable telecommunications companies to manage their business processes more efficiently, improve customer service, and increase revenue. By automating many of the processes involved in managing a telecommunications business, BSS systems can help to reduce costs, improve productivity, and provide a better overall customer experience.
We have implemented state of the art enterprise BSS system for the Swedish Telco provider consist of CRM portal, billing and rating system, order management, and service provisioning systems. All seamlessly integrated with each other and with the telecommunications network infrastructure to provide a first class end-to-end service delivery experience.
Sales App
Our team has created a sales tool tailored for a telecom company to track their sales leads and opportunities effectively. The solution provides several useful features, such as multi-brand support, lead tracking, sales forecasting, product administration, sales pipeline management, and highly configurable web shop.
Additionally, the tool is seamlessly integrated with the company's existing CRM system. We have also implemented a Sales API module that facilitates easy integration with resellers' third-party systems.
Overall, our sales tool can help the telecom company streamline their sales processes, improve efficiency, and drive revenue growth.
HelpDesk
We have implemented a HelpDesk solution that can handle multiple communication channels and automate some processes and help our client to provide better customer service and improve their overall efficiency.
By having a centralized system that captures all communication channels, our client can have a better overview of all customer interactions, which can help them to identify common issues and prioritize their efforts to improve their products or services.
The ability to set up auto-replies and track SLAs can also help them to manage customer expectations and ensure timely responses to customer inquiries or issues.
Fraud Prevention System
We have developed a system to mitigate the risk of revenue loss in postpaid, non-fixed fee services through fraud prevention measures.
The automatic scoring of potential customers and real-time monitoring of telephony traffic are both effective ways to detect and prevent fraud, as they allow for quick identification of suspicious behavior and swift action to limit risk.
The AI-powered mechanism for detection of fraud patterns is particularly interesting, system can learn and adapt to new types of fraud over time.
Billing system
Our company has developed a billing system that is equipped to handle various billing-related tasks, including invoice production, rating of Call Detail Records (CDRs), management of account receivables, reminders and collection.
The system also includes comprehensive reporting capabilities and seamless integration with accounting systems. Annually it produces invoices valued at around 100 million euros.
Competition watcher
In modern business, it's crucial to act fast. We have made a tool that tracks competitor prices, sends alerts, or even changes the corresponding price on its own within configured boundaries.
Additionally, the data collected by the tool can be analyzed to identify market trends, forecast demand, and pinpoint seasonal patterns.
This information can be invaluable for businesses looking to optimize their pricing strategies and plan for future growth.